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PRIVACY POLICY
Vision Commercial Kitchens understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
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Do you offer a nationwide service?Yes, we cover all areas of the UK.
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What services do you cover?We provide a complete package to support all areas of the foodservice equipment sector including planned preventative maintenance and reactive service calls.
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What sectors do you cover?We cover all foodservice sectors. Restaurants, Hotels, Schools, Colleges, Care Homes, Leisure Facilities, Arenas, Pubs & Bars etc.
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What type of equipment do you cover?We cover all leading brands of commercial catering equipment.
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Can I place a service call out of hours?Yes, our service desk is available 7 days a week (7am-10pm). Our service desk is manned 8am-5pm and an out of hours number is available for calls pre 8am and 5pm-10pm. Office Number (8am-5pm): 0844 811 7210 Out of Hours Number (Before 8am & 5pm-10pm): 07966 927 380
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Is there a standard warranty on kitchen equipment?No, this is dependent on the manufacturer's warranty policy. As a minimum your equipment should usually have 12 months parts and labour warranty, with some manufacturer's extending this up to 3 years.
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Is extended warranty available?Yes, extended warranty is available from certain brands, this must be purchased at the time of the initial equipment purchase.
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Do you provide out of hours/ weekend breakdown cover?Yes, we have engineers available 7 days a week. The call desk will prioritise equipment repairs that has a significant impact on trading and/ or health and safety.
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